Can I drive out of Mexico and return the car in another country?
Insurance regulations do not allow it.
Do I pay any additional charge for fuel?
Rent conditions stipulate that the car must be returned with the same quantity of fuel that was deposited at the time of rental. It is important do not forget that if you return the car with a difference in the amount of fuel is possible with a charge twice the price of fuel on the market.
What should I do if I need to cancel my reservation?
You must notify us within 72 hours to avoid charges apply.
What should I do if I return the car before the agreed time for a weekly fee?
We re calculate your rate based on the current daily price that may be higher than what you paid for the weekly rate. It can apply additional charge if a booking is canceled in high season (Christmas, New Year, Eastern, July and August).
How far are the offices of the airport and what is the opening hours?
EASY WAY offices are located just 4 minutes from the airport, but do not worry, we have our own pickup and transfer service to and from the airport to our offices. Our official hours are Monday to Saturday from 8:00 am to 8:00 pm and Sunday from 8:00 am. to 6:00 pm. If your arrival is delayed we will deliver the car at Cancun International Airport or at your hotel if you prefer.
What should I do if my departing flight outside normal hours?
You must tell us the time you can meet with an employee of our company at the airport. Processed and completed the review of the car will be returned your deposit.
Can I receive or deliver the car at the airport or at my hotel?
Sure, without additional charges.
Can you give me the car in another city in Mexico?
You will receive the car in any city whenever they return to Merida.
What are the payment options?
We accept Visa or Masterd Card, debit card or cash. You can use any credit card if the holder is present at the time of rent the car.
Can I include additional drivers?
Course. The additional driver must meet rent requirements and be present at the time of making the contract.
You must pay the amount of $ 3.00 for each additional driver. It is important that each driver appears in the contract, the drivers who are not registered will not be covered by insurance.
What should I do if my car breaks down?
Simply call the number provided for help.
Can I smoke in the car?
It is not permitted and may be a charge for cleaning the car.